What should I do in case I have a GDPR-related question?

The InforUMobile Platform allows you to operate your communication with your customers in a GDPR-compliant manner. This includes but is not limited to:

• A mandatory requirement to confirm all Contacts you upload to the Platform have given their consent to receiving messages.
• Optout import interface.
• Strict enforcement of Optout mechanism for Contacts who have been optedout – whether on their initiative or yours.
• Various tools available for you to include an Optout option in each message you send as you see fit.
• GDPR-Compliant registration form templates and tools for you to make use of.
• Flexibility in  deleting contact information if required.

In case of any question concerning the usage of the Platform in view of the GDPR you are to contact our Customer Success Team.

If you are logged-in the Platform hover over the Support Icon on the toolbar and select the Open Support Request option :

Once on the Support Request screen select GDPR Inquiry among the subject options and enter your request:

When doing so please ensure you include in your query your Username or User Number to allow efficient processing of your matter. Both are available on the Platform toolbar:

If you are not logged-in the Platform you are welcome to contact us in any of the following means:

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